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Summer Associate Internship (Center of Excellence Process Improvement Analyst)

Company: Navy Federal Credit Union
Location: Winchester
Posted on: September 12, 2023

Job Description:

The Automation Center of Excellence (ACE) in NFCU's Enterprise Transformation Office (ETO) empowers individuals throughout the enterprise to assess, plan, design and deliver automated solutions with Agile methodology on their own; providing toolsets, training, and guardrails so that their designs will be reliable and scalable while limiting risks to the enterprise. The objective is to accelerate availability of automations needed by NFCU departments while standardizing the approach so that SMEs across the enterprise can mutually help each other with solutions.

This role will be a member of the Enterprise Projects and Process Management (EP&PM) group within ACE - a diverse group of Process Improvement Analysts and Project Managers looking to enable and support business units in execution of Process Improvement and Automation Delivery efforts.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later. Responsibilities

  • Learn and understand the Automation Lifecyle framework and Process Improvement framework
  • Define problem statement(s), analyze current state, and define current state process maps based on video recording, procedures, or other information documents
  • Work with Senior Analysts on Future State recommendations and creation of future state process maps
  • Work with Senior Analysts on the translation of future state process maps to epics, features and user stories
  • Work with project team to create components of presentations and reports that support completed analysis
  • Collect data and metrics to identify and make recommendations for process improvement efforts as assigned


    • Currently pursuing bachelor's degree in Business Administration, Information Systems, Finance, Economics, Statistics, Computer Science or other related field
    • Experience with research, process, and data analysis
    • Strong strategic, logical, and analytical thinking skills
    • Comfort analyzing small to medium use cases and summarizing the findings
    • Ability to work independently, think outside of the box, try new things, and fail fast
    • Good communication and presentation skills
    • Experience using Microsoft Excel, Visio, PowerPoint; and any analytical tools
    • Team player - willing to go above and beyond to deliver tasks and efforts

      Hours: Monday - Friday, 8:00AM - 4:30PM
      Location: 820 Follin Ln, Vienna, VA 22180 - 5550 Heritage Oaks Dr, Pensacola, FL 32526 - 141 Security Dr, Winchester, VA 22602

      Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process. About Us You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:* Military Times 2022 Best for Vets Employers* WayUp Top 100 Internship Programs* Forbes 2022 The Best Employers for New Grads* Fortune Best Workplaces for Women* Fortune 100 Best Companies to Work For* Computerworld Best Places to Work in IT* Ripplematch Campus Forward Award - Excellence in Early Career Hiring* Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Keywords: Navy Federal Credit Union, Leesburg , Summer Associate Internship (Center of Excellence Process Improvement Analyst), Professions , Winchester, Virginia

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