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Verification Specialist

Company: Lowers Risk Group
Location: Leesburg
Posted on: July 2, 2019

Job Description:

Located in Purcellville, VACompany OverviewJoin one of Inc. 5000's Fastest Growing Companies in the U.S.! Lowers Risk Group provides comprehensive enterprise risk management solutions to organizations operating in high-risk, highly-regulated environments valuing risk mitigation.Job SummaryThe Verification Specialist will provide accurate verification services of supplied background information while adhering to each client's specific guidelines.Essential Duties And ResponsibilitiesInclude the following (other duties may be assigned):Contacting educational institutions to verify educational information (diploma, degrees, certifications, etc.) as provided by the candidate.Contact can be by e-mail, phone or fax.Contacting employers to verify employment information (salary history, dates of employment, job titles, responsibilities, etc.) provided by the candidate.Contact can be by e-mail, phone or fax.Searching websites to verify specific licenses or credentials provided by the candidate.Contacting professional references to support / verify information provided by the candidate.Contacting personal references to support / verify information provided by the candidate.Receiving incoming calls from educational institutions, employers, references that provide verification information.Properly documenting/ typing in results of each verification attempt.Must be able to type and speak on the phone simultaneously.Properly routing work through verification process.Must be able to type in results and call logs into proprietary computer system.Gain operational understanding of Wholesale Screening Solutions (WSS) Verification processes required to efficiently complete associated job functionsPerforming all other job-related duties as assigned by management.EducationEDUCATION/EXPERIENCE:Minimum: High school diploma or GEDExperiencePreferred: 1 year in customer service / call center environmentQualificationsThe requirements listed below are representative of the knowledge, skills, and/or abilities required for this position:Must be reliable.Must be consistently at work on time and work the schedule assigned by their team lead / manager.Ability to work in a fast-paced environment.Ability to multi-task.Trustworthy, ability to handle confidential information.Ability to work flexible hours (days/evenings/weekends) as required.Ability to maintain a high quality of work and maintain minimum quality standards as outlined by the supervisor.Ability to type a minimum of 45 wpm and maintain speed while talking on the phone.Self-starter.Excellent phone skills with the ability to maintain a professional demeanor at all times.Ability to obtain successful results through the use of call scripts and friendly tone.Proficient in Microsoft Office applications.Strong analytical problem-solving skills.Detail oriented, with good written and oral communication skills.Must have an understanding of professional office etiquette exemplifying professionalism at all times.Must be a team player and have good interpersonal relation skills.Work HoursThis is a full-time position. Shifts for this position are 8:00 AM to 4:30 PM or 11:30 AM to 8:00 PM.Physical RequirementsRepetitive motion. Substantial movements/motions of the wrists, hands, and/or fingers.Sedentary work. Must be able to sit for an extended period covering the duration of work shift hours.Visual acuity. Required to have close visual acuity to perform activities including viewing a computer monitor and extensive reading and analyzing of data.Environment. Will work in a quiet, open office environment. The worker will be assigned a work station cubicle and may share/transition their desk with a worker on an adjoining shift.Equal Employment OpportunityLowers Risk Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, gender identity, sexual orientation, status as a Vietnam-era, special disabled veteran or other veteran, or any other status or characteristic protected by applicable federal, state and/or local laws.At Will EmploymentLowers Risk Group is an "At Will" employer and nothing within the job posting or description should be construed as an offer or guarantee of employment.Lowers Risk Group reserves the right to modify, interpret or apply the job description in any way the company desires and the job description is not a contract for employment.Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.Join one of Inc. 5000's Fastest Growing Companies in the U.S.! Celebrating our 5th year on the Inc. 5000 list of fastest-growing companies with a three-year sales growth of 339%. Lowers Risk Group provides comprehensive enterprise risk management solutions to organizations operating in high-risk, highly-regulated environments valuing risk mitigation.Our human capital and specialized industry enterprise risk management solutions protect people, brands, and profits from avoidable loss and harm.

Keywords: Lowers Risk Group, Leesburg , Verification Specialist, Other , Leesburg, Virginia

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