JIRA Administrator Virginia

Company: Foxhole Technology
Location: Leesburg
Posted on: September 20, 2023

Job Description:

Overview

Job Title: JIRA Administrator

Clearance: Secret

Location: Leesburg, VA



Foxhole Technology is seeking a JIRA Administrator to join our growing team in support of Security Operations Center on a newly awarded contract. The ideal candidate will have experience working in a network security environment, such as a Security Operations Center (SOC), Computer Emergency Response Team (CERT), Computer Incident Response Team (CIRT), Computer Incident Response Center (CIRC) or Cyber Security Incident Response Center (CSIRC).

Job Description

As part of the Engineering team, the JIRA Administrator will:

Provide ongoing security engineering support for all SOC Technologies with a primary focus on the ticketing systems
Ensure thorough testing, engineering and development support to all SOC Technologies with a focus on ticketing
Conduct requirement gathering sessions for improvement and/or customization of ticketing systems
Assist in the plan, design, document, test and implementation of code changes for planned customized ticket systems
Integrate with other systems via API and other technologies.
Assist the subject matter expert on Atlassian tools, specifically JIRA
Development for JIRA Data Center to include JIRA work Management (JWM), JIRA Service Management (JSM), and Insight (Asset)
Develop logic, code, test, and debug software packages.
Experience with customizing and creating workflows for JIRA.
Package and engineer releases to integrate with the company's operating systems.
Leverage experience with scripting languages, Jira, and Confluence to support process automation
Develop automation processes for Application Catalogs and workflows between applications
Investigate, troubleshoot, and resolve operational issues with JIRA applications
Knowledgeable in database integration/administration (ideally Postgres)
Facilitate the smooth integration of all software, computing, and networking technologies within the SOC
Support the KM Plan through review and/or contribution as needed to support security engineering tasks and activities

Minimum Requirements

Minimum six (6) years IT experience
Qualified candidates must have a minimum of two (2) years of experience working in a SOC type operation for a government or commercial client
In-depth knowledge of JIRA and ticketing systems with the following minimum capabilities:workflow with automation on notifications within the workflow, ability to add documents to the workflow, ability to automate the intake to the workflow via SIEM/SPLUNK and other security tools, ability to produce multiple different reports, ability to generate multiple different dashboards, ability to customize code, customize and integrate ticketing systems.
BS Degree or additional work experience substitution

More Information

Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise.

Foxhole Technology is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.

Keywords: Foxhole Technology, Leesburg , JIRA Administrator Virginia, Other , Leesburg, Virginia