Biorepository Project Mgr, Operations
Company: Avantor
Location: Leesburg
Posted on: March 16, 2023
Job Description:
Job SummaryAt Avantor, people are the most important part of our
success because they drive our global performance. Avantor Clinical
Services' expertise in biorepository and archiving services spans
more than 40 years. We provide secure and compliant storage of
critical assets to regulatory quality and audit standards, with
complete data management and sample retrieval to help ensure the
validity of your essential research assets.In this role, you will
report to the Sr Director, Project Management.To be considered for
this opportunity, you must possess a background in project
management, preferably in the biopharma and/or related
industries.What we're looking for
- Education: High School diploma minimum
- Experience: Minimum 5 years in a project manager role
(biopharma or related industry)
- Collaboration Tool: Microsoft Office, Outlook, Teams
- Preferred Qualifications:degree and/or certification in Project
Management and/or Life Sciences/BiologyHow you will thrive and
create an impactAs the Biorepository Project Manager, Operations,
you will provide leadership and guidance for the Supervisors and
Customer Care Specialists. This position is accountable for
providing direction to the PMO Team and driving collaboration with
colleagues in order to deliver effective program solutions for
customers that fully meet customer specifications, company policies
and procedures, and regulatory requirements.
- Work closely with Business Development and Operations to
oversee the project hand-off process from identifying appropriate
resources from the PMO team to oversee the project to ensure we
meet service/project launch timeline expectations.
- Use various KPI report to assess PMO performance to ensure we
are meeting both customer expectations, and internal goals.
- Regularly review business unit workload accounting for both
existing and new upcoming developments and adjust PMO support
resources to adequately meet project support needs.
- Prepare KPI reports that can be presented regularly to
leadership teams to assess business unit performance.
- Regularly review business unit SOPs to ensure relevance to
current work environment and make admin process adjustments as
needed to ensure efficient process flow.
- Work closely with Business Development, Operations, and
Management to identify new business offerings, to support re-price
and re-align existing services to stay current and relevant with
customer expectations.
- Support in the merit review process of the PMO Team.
- Support the recruiting and disciplinary efforts as part of
managing the PMO associates.
- Support Business Development and Operations with project
development needs, including financial analysis and budgeting.
- Maintain a general knowledge of all accounts and be accessible
to step in and support as back-up where needed.
- Monitor production and personnel schedules on a regular basis
to ensure maximum production rates and efficient utilization of
personnel.
- Control operational expenses through each department's profit
and loss.
- Oversee customer incident complaints/reports.
- Make process corrections and adjustments as necessary.
- Support the PMO Team to be the primary account liaison and
address ongoing customer needs.
- Coordinate order processing and work request completion with
PMO Team.
- Engage multiple departments and facilities to ensure projects
are completed appropriately.
- Participate and support customer visits and quality
audits.
- Define, prepare, and report on project KPIs as needed.
- Help support customer communication, including high-level
project communications, daily project communications, special
project tasks.
- Maintain a positive and healthy work environment and good
employee relations.
- Ensure management of all aspects of billing for the assigned
account(s) are completed within expected TAT.
- Manage schedule for assigned team to ensure timely completion
of tasks.
- Select, assign, and evaluate personnel. Ensure that personnel
evaluations are completed in a timely and expeditious manner.
- Manage personnel issues, such as pay increases, disciplinary
actions, performance management, absenteeism, interviewing, hiring,
etc.
- Manage all assets, including personnel and equipment, in the
most efficient manner to maximize return.Why Avantor?Dare to go
further in your career. Join our global team of 14,000+ associates
whose passion for discovery and determination to overcome
challenges relentlessly advances life-changing science.The work we
do changes people's lives for the better. It brings new patient
treatments and therapies to market, giving a cancer survivor the
chance to walk his daughter down the aisle. It enables medical
devices that help a little boy hear his mom's voice for the first
time. Outcomes such as these create unlimited opportunities for you
to contribute your talents, learn new skills and grow your career
at Avantor.We are committed to helping you on this journey through
our diverse, equitable and inclusive culture which includes
learning experiences to support your career growth and success. At
Avantor, dare to go further and see how the impact of your
contributions set science in motion to create a better world. Apply
today!DISCLAIMER:The above statements are intended to describe the
general nature and level of work being performed by employees
assigned to this classification. They are not intended to be
construed as an exhaustive list of all responsibilities, duties and
skills required of employees assigned to this position.Avantor is
proud to be an equal opportunity employer.EEO Statement:We are an
Equal Employment/Affirmative Action employer. We do not
discriminate in hiring on the basis of sex, gender identity, sexual
orientation, race, color, religious creed, national origin,
physical or mental disability, protected Veteran status, or any
other characteristic protected by federal, state/province, or local
law. If you need a reasonable accommodation for any part of the
employment process, please contact us by email at and let us know
the nature of your request and your contact information. Requests
for accommodation will be considered on a case-by-case basis.
Please note that only inquiries concerning a request for reasonable
accommodation will be responded to from this email address.For more
information about equal employment opportunity protections, please
view the Equal Employment Opportunity is THE LAW Poster, EEO is the
Law Poster Supplement, and Pay Transparency Non-Discrimination
Provision using the links below.3rd Party Non-Solicitation
Policy:By submitting candidates without having been formally
assigned on and contracted for a specific job requisition by
Avantor, or by failing to comply with the Avantor recruitment
process, you forfeit any fee on the submitted candidates,
regardless of your usual terms and conditions. Avantor works with a
preferred supplier list and will take the initiative to engage with
recruitment agencies based on its needs and will not be accepting
any form of solicitation.
Keywords: Avantor, Leesburg , Biorepository Project Mgr, Operations, Other , Leesburg, Virginia
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