To provide an exceptional spa experience that exceeds the
expectations of guests. Perform manicures, pedicures, hand and foot
massage, and nail repairs.
* Greet and welcome guests. * Provide a professional nail/foot
treatment to every guest. * Follow all procedures and guidelines
while administering nail treatments. * Prepare and maintain
treatment area. I.e., prepare nail care equipment, sanitize
instruments, ensure products and supplies are available on a daily
basis, and complete all tasks necessary for opening and closing. *
Hearing and visual ability to observe and detect signs of emergency
situations. * Must be able to lift, push, and pull a minimum of 25
lbs. * Must be able to sit up to 4-6 hours per day.
* All Associates are required to fully comply with hotel and
departmental rules, regulations and policies for the safe, secure,
effective and environmentally friendly operation of the hotel
facilities. Examples include, but are not limited to lost and found
procedures, emergency procedures, recycling efforts, etc. * Attend
and participate in all hotel and/or departmental meetings, training
sessions and other information meetings. * Regular attendance in
conformance with hotels standards is essential to the successful
performance of this position. * Comply with hotel grooming
standards for both uniformed and non-uniformed associates. * Comply
with hotel service and behavioral standards towards our guests,
vendors and fellow colleagues, including, but not limited to
ensuring proper phone etiquette, courteous and respectful behavior
and maintaining a friendly and positive attitude. * Perform all
other duties as directed by management that are consistent with the
policies and procedures of the hotel.
Working Conditions & Physical Requirements
* portions of day require prolonged standing and moving around.
Ability to visually review documents and computer screen. Physical
Ability to walk or stand for extended periods of time during
course of shift.
Significant portions of daily assignments involve application of
manual skills requiring motor coordination in combination with
Due to the cyclical nature of the hospitality industry,
Associates may be required to work varying schedules to reflect the
business needs of the hotel.
Responsible for operating within hotel safety guidelines,
including the safe and responsible operation of hotel equipment.
Reports and addresses safety concerns as they arise. Ensures safe
handling of chemicals in accordance with hotel and department
standards and utilizes proper personal protective equipment (PPE)
High school diploma or equivalent vocational training
Prior experience within a four star hotel brand preferred.
Computer Skill & Other Technical Skills:
to utilize computer software and hardware required. to easily
maneuver on computer keyboard required.
Ability to learn, utilize and communicate effectively via
company issued communication devices (e.g. Nextel phones, etc).
Advanced ability to comprehend and speak English to understand
and respond to information and address advanced guest requests
required both verbally and in writing. Knowledge of additional
Licenses or Certifications:
Licensed by Virginia State Board of Cosmetology, Esthetician or
Must be customer-service oriented and have excellent hospitality
Must be able to calculate basic mathematic functions.