When you join Verizon
Verizon is a leading provider of technology, communications,
information and entertainment products, transforming the way we
connect across the globe. We're a diverse network of people driven
by our ambition and united in our shared purpose to shape a better
future. Here, we have the ability to learn and grow at the speed of
technology, and the space to create within every role. Together, we
are moving the world forward - and you can too. Dream it. Build it.
Do it here.
What you'll be doing...
This opportunity is for Military personnel who are current
participants of Hiring Our Heroes Corporate Fellowship Program
You'll manage a diverse team of 20+ Field Technicians
responsible for installing, repairing, and maintaining outside
plant copper and fiber services for our customers. Safety, quality
issues, workforce performance, feedback and training, and labor
relations will all be on your radar. And you'll be pushing your
team and yourself to find ways to improve business results every
Specific to HoH Corporate Fellowship : Fulfill responsibilities
that will support a Field Operations Manager and shadow that job,
building knowledge and skills related to that assignment and
performing some initial tasks and special projects related to the
role that will expose you to the full Field Operations Manager
Leading, motivating, developing and mentoring your Field
Developing action plans to mitigate service issues.
Proactively collaborating with labor/union.
- Removing barriers and solving problems to help your team be
What we're looking for...
You're organized, motivated, and detail oriented, and known for
your sound judgment. Solving problems creatively and constantly
looking for ways to improve processes are some of your strengths.
You're comfortable holding people accountable for their performance
and their adherence to policy, and you're able to inspire and
engage diverse groups to do their best work.
You'll need to have:
Must be a current participant of Hiring our Heroes Corporate
Fellowship Program Cohort 2-2021.
Bachelor's degree or four or more years of work experience.
Four or more years of relevant work experience.
Availability to work extended hours when necessary, including
weekends and after hours and on call as required for the needs of
Valid driver's license.
- Willingness to travel.
Even better if you have one or more of the following:
Four or more years of knowledge of installation and maintenance
on copper or fiber technology.
Supervisory experience in a field operations environment.
Experience in administering processes and policies as they
relate to: safety, attendance, performance work rules and code of
Experience with communication systems and tools.
Experience with MS Word, Excel & Outlook.
Experience providing training, feedback and motivation to
Strong organizational, time-priority management and results
oriented leadership skills.
Knowledge of employment/labor laws.
Union employee management experience.
Customer service experience.
Proven ability to interpret labor contracts/collective
- Experience with outside plant construction, electronics and
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate
our employees' differences, including race, color, religion, sex,
sexual orientation, gender identity, national origin, age,
disability, and Veteran status. At Verizon, we know that diversity
makes us stronger. We are committed to a collaborative, inclusive
environment that encourages authenticity and fosters a sense of
belonging. We strive for everyone to feel valued, connected, and
empowered to reach their potential and contribute their best.Check
out our diversity and inclusion page to learn more.