Company: TGI Friday's
Posted on: May 3, 2021
A TGI Fridays Server (W/W) possesses a passion for service, is
knowledgeable of menu items, and is prepared to proactively
customize the dining experience to the guests' expectations.
Specific responsibilities of the Server (W/W) include:
-Greets guests with a genuine smile, builds rapport, and ensures an
enjoyable, quality dining experience.
-Looks for visual and verbal cues to identify the experience the
guest wants and customizes the service to meet those
-Promptly and accurately takes food and beverage requests from
-Ensures expedient service of food and beverages to the guest.
-Frequently checks up on the guests and uses visual cues to provide
silent service as appropriate.
-Learns TGIF menu and beverages, expertly recommends and upsells
-IDs all guests ordering alcoholic beverages who appear to be 40
years old or younger.
-Follows all Fridays Service Style Standards.
-Accurately rings all orders into the POS system while
simultaneously interacting with guests when applicable.
-Practices conversational ordering by mentioning current
A TGI Fridays Server (W/W) must be able to carry natural
conversation with guests without sounding scripted or
Additional specific requirements for the Server (W/W) include:
-Must be able to deliver plates and food and clear tables
-Must be able to hear well amongst loud background noise
-Must be dressed neatly and well groomed in company approved
uniform at all times
-Must be able to operate P.O.S. system, make change correctly and
make credit card transactions accurately
-Must be able to calmly respond to angry guests and notify a
-Must be able to read and write notes to hearing impaired
-Must be able to read menus to sight-impaired guests
-Must be able to verbalize menu items clearly to guests while
taking their orders or responding to their request
-Must be able to read and write
-Must be able to stand and walk during entire shift
-Must be able to reach, bend, stoop and wipe counters/tables
Ability to Lift
Ability to Stand 6-8 Hours
Keywords: TGI Friday's, Leesburg , Server (WW), Other , LEESBURG, Virginia
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