LeesburgRecruiter Since 2001
the smart solution for Leesburg jobs

Service Lead

Company: Big Lots Stores Inc.
Location: Leesburg
Posted on: February 25, 2021

Job Description:

Description

Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance.

1. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.

2. Provides feedback to store leadership regarding the team's performance.

3. Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery.

4. Serves as the primary Manager on Duty when present including opening and closing the store when scheduled. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.

5. Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program.

6. Utilizes company tools, reports, and feedback to effectively analyze trends and collaborate with store leadership in refining plans to accomplish store initiatives and achieve goals.

Qualifications

1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.

2. Minimum two years retail management experience preferred.

3. Strong decision-making, problem resolution, and interpersonal skills required.

4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.

5. Availability to work a variable schedule of up to 40 hours per week, including nights, weekends, and holidays required.

6. Basic English literacy, math, and PC skills required.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Apply

Keywords: Big Lots Stores Inc., Leesburg , Service Lead, Other , Leesburg, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Line Cooks
Description: O'Charley's Restaurant Bar is known for offering good food, good times and some of the most awesome job opportunities around.That's because working at O'Charley's puts you in the company of friends (more...)
Company: O'Charley's Team Members
Location: Harrisonburg
Posted on: 03/7/2021

PORTER
Description: Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn't any ordinary workplace it's the beginning of a bowled new career as a Porter with Bowlero Corp. (more...)
Company: Bowlero Corporation
Location: Charlottesville
Posted on: 03/7/2021

Team Member
Description: Team MemberIn a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby's, it (more...)
Company: Arby's
Location: Charlottesville
Posted on: 03/7/2021


LEAGUE ADMIN/SALES SPECIALIST
Description: Overview br br Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn't any ordinary workplace it's the beginning of a bowled new career as a Sales (more...)
Company: Bowlero Corporation
Location: Charlottesville
Posted on: 03/7/2021

DRY VAN Truck Driving Jobs - $76K-$88K+ a Year - Hiring Drivers Now!
Description: Job Description Hiring CDL-A FLATBED Truck Drivers Now - Earn 76,000 and
Company: HiringDriversNow
Location: Charlottesville
Posted on: 03/7/2021

Travel MRI Technologist, Leesburg, VA
Description: HIGH PAYING POSITION Travel MRI Technologist Leesburg, VA br Location: Leesburg, VA br Start Date: 3/4/2021 br Shift Details: 10H Nights 7:00 PM-5:00 AM br
Company: Triage Staffing - Google Rating 4.9
Location: Leesburg
Posted on: 03/7/2021

Command and Control Cross-Enterprise Solution Architect
Description: Description br br Job Description: br br Job Description br br The Leidos Defense Group/C4ISR Operation CTO organization is seeking a Solutions Architect to lead solutions that develop and (more...)
Company: Leidos
Location: Charlottesville
Posted on: 03/7/2021

Food Courier - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Harrisonburg
Posted on: 03/7/2021

Team Member in Charlottesville, VA
Description: We are Wilgo Bo, LLC, an independently owned and operated company with Bojangles'. Being a Crew Member at Bojangles' is more than just a job. It's an opportunity to meet interesting people, treat our
Company: Bojangles' Restaurants, Inc
Location: Charlottesville
Posted on: 03/7/2021

Service Department Head
Description: The Commercial Department Head is responsible for overall results of the department including safety, quality control, profitability and customer satisfaction for commercial and industrial service work.Duties (more...)
Company: Baker Roofing Company
Location: Charlottesville
Posted on: 03/7/2021

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Leesburg RSS job feeds