Senior Operations Manager

Company: Candle Lite
Location: Leesburg
Posted on: September 12, 2020

Job Description:

The Senior Manager of Operations is the operations leader responsible for overall production on all shifts. The Operations Manager ensures the safe and effective use of resources including people, materials and equipment to produce finished products to meet production schedules and quality standards in an effective manner.

This role will drive the efficient flow of production activities from raw material receiving to finished goods production delivery to the Distribution Center. Key job responsibilities include safety and compliance, supervision, production quality and output, cross-departmental problem solving and communication.

KEY RESPONSIBILITIES

Essential duties and responsibilities include, but are not limited to, the following:

Safety & Compliance

Ensure compliance with company Environmental, Health, Safety and Security policies, procedures and regulations, along with OSHA and other Local, State, and Federal Regulatory Agencies' laws pertaining to safety and/or employment

Promote, recommend and implement improvements to EHS&S practices, procedures and policies

Lead JSA (Job Safety Analysis) for all accidents, incidents, and new employee job roles developed over time

Lead emergency response activities as required

Provide visible leadership and modeling of safety behaviors to create an environment encouraging safe and clean work areas

Promote, Develop, and Lead People

Provide leadership to supervisors and shift personal attract, retain, and motivate staff to deliver upon shift objectives by establishing an atmosphere of fairness and accountability

Lead selection, hiring and termination process for production staff

Coordinate activities and priorities of all production and production support personnel on assigned shift

Manage workforce planning to ensure proper staffing in conjunction with other functional departments

Actively engage in performance management of direct staff and support staff

Collaborate with training lead to ensure competency evaluation and on-going development opportunities for coachable supervisors and monitor results

Lead conflict resolution by establishing parameters for progressive discipline actions and situational de-escalation when conflict arises; must be comfortable with constructive conflict and candid conversations

Lead disciplinary and corrective action plans and staff terminations as required in conjunction with human resources

Promote company values and culture on shift.

Manage Performance

Oversee production operations to fulfill customer orders on time, in specification, and within cost standards

Ensure performance standards for safety, production, labor, and quality are followed within the plant

Lead cross-departmental staff to attain objectives

Partner with purchasing and PIC teams to optimize schedules and production process utilization

Identify quality, productivity and cost improvement opportunities

Develop and report against department budget

Identify opportunities to reduce variation in processes and products

Identify and maintain training and development plans for staff

Solve Problems, Improve Operations and Efficiency

Identify opportunities to reduce variation in processes and products

Develop expert knowledge of production processes and equipment

Lead cross- department efforts resolve problems and drive improvements in production outcomes

Analytically and systematically lead troubleshooting of manufacturing issues

Lead implementation of changes in materials, processes, and equipment on assigned shift

Drive and implement continuous improvement initiatives

Communicate

Serve as the communication point of contact for assigned shift

Develop strong relationships with individuals across the organization

Maintain effective communication with quality, shipping/receiving, engineering, human resources, supply chain and maintenance teams

Prepare daily / weekly / monthly shift reports

Ensure communication with other shifts

QUALIFICATIONS

Education and/or Experience

Minimum of 7 years of manufacturing experience

Minimum of 5 years supervisory experience with responsibility for 20 or more individuals

College degree or equivalent experience

Demonstrated conflict resolution skills

Demonstrated problem solving skills

Ability to inspire and motivate others

Demonstrated ability to develop others and build effective/cohesive teams

Understanding of production methods, process and manufacturing information systems

Ability to work with data

Ability to communicate effectively (written, verbal, presentation)

Demonstrated value-based leadership

Ability to work under pressure

Ability to manage in crisis-situation (line closures, material outages, staff shortages)

Excellent communication skills, both verbal and written, problem solving and analytical skills.

Excellent interpersonal and leadership skills

ADDITIONAL INFORMATION

Physical Demands, Including Travel

Standing, walking, sitting, lift and/or move up to 30 pounds

Must be comfortable working in an area that contains strong fragrances.

Manufacturing and office environments

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Keywords: Candle Lite, Leesburg , Senior Operations Manager, Other , Leesburg, Virginia