Junior Computer Support Technician

Company: Leidos
Location: Reston
Posted on: April 2, 2026

Job Description:

The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunities for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA. The Monday and Tuesday hours can be adjusted upon request. This position requires a Monday to Friday AM training period of approximately 3 months. Work Schedule is as follows: Monday: 6AM-2:30PM Tuesday: 6AM-2:30PM Saturday: 10AM-10:30PM Sunday: 10AM-10:30PM Primary Responsibilities: 1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness. 2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings. 3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system. 4) Reviews data from a DoD Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediates incidents. 5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes. Basic Qualifications: • Bachelor’s degree with 2 years’ prior relevant experience. Or Master’s with 1 years’ prior relevant experience. A High School diploma with an additional 2 years’ relevant experience may be considered in lieu of a degree. • Interim Top-Secret clearance is required with ability to obtain a Final Top Secret. • Experienced with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc. • Windows 10/11 and Windows Server 2022 troubleshooting. • GOTS/COTS application, installation, configuration, and troubleshooting. • Industrial computer and Dell systems installation, configuration, and troubleshooting. • Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively). • The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving skills; proven ability to thrive in environments that constantly embraces new technology. MUST be proactive and able to work independently. Preferred Qualifications: • Lifecycle management experience (PC Imaging & Disposition). • Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG. • Workstation and Server RAID understanding. • Experience with virtualization. • Infrastructure equipment troubleshooting such as Tripplite or Eaton UPS’, Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment. • Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint). • Prior experience in a Network Operations Center environment or Tier 2/3 Helpdesk. • Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. • Experience with CMD/Terminal/PowerShell • Experience with RHEL If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: March 16, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $52,000.00 - $94,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Keywords: Leidos, Leesburg , Junior Computer Support Technician, IT / Software / Systems , Reston, Virginia