Senior ServiceNow Developer
Location: Reston
Posted on: June 23, 2025
|
|
|
Job Description:
Verisign helps enable the security, stability, and resiliency of
the internet. We are a trusted provider of internet infrastructure
services for the networked world and deliver unmatched performance
in domain name system (DNS) services. We are a mission focused,
values driven company where each individual can contribute to
building a stronger, more secure internet. We offer a dynamic and
flexible work environment with competitive benefits and the ability
to grow your career. We are seeking an experienced Senior Engineer
- ServiceNow Platform with deep technical expertise in IT Service
Management (ITSM), IT Asset Management (ITAM), Platform
Integrations, Discovery. The ideal candidate will have proven
experience designing, implementing, and managing complex ServiceNow
platform solutions. This role will involve overall platform
implementation, driving innovation, ensuring system optimization,
and responsible for solution design for platform delivery. Ideal
candidates demonstrate strong leadership skills to guide technical
teams and business stakeholders. Key Responsibilities: Platform
Strategy: Lead the overall design of the ServiceNow platform,
ensuring alignment with business goals and industry and technical
best practices. Collaborate with business leaders, stakeholders,
and technical teams to develop and implement innovative solutions
using ServiceNow platform. Define platform roadmaps, by ensuring
scalability, performance, stability, and audit compliance. Lead the
design of workflows, integrations, and modules to extend the
ServiceNow platform’s capabilities. ServiceNow Implementation &
Optimization: Drive the end-to-end implementation of ServiceNow
solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC,
TPRM, and other relevant modules. Manage platform upgrades and
ensure all applications are optimized and adhere to enterprise
security and compliance standards. Provide technical guidance to
configure, customize, and develop on the ServiceNow platform based
on business needs. Manage the documentation of solutions, internal
technical and process knowledge base materials, and training of
process owners and stakeholders. Leadership: Provide process
governance and technical best practices. Providing mentorship and
guidance for a team of ServiceNow engineers Work closely with
cross-functional teams (IT, Security, Engineering, Finance, HR) to
drive adoption and ensure platform success. The ability to meet
strict deadlines and other targets both individually and as the
leader of multiple teams, strong decision maker. Stakeholder
Engagement & Communication: Engage with executive leadership and
management to understand business objectives, providing solutions
that deliver tangible value and measurable outcomes. Coordinate
with ServiceNow team management to ensure clear communication
regarding project status, challenges, and milestones. Continuous
Improvement: Establish technical governance and best practices to
continuously improve platform performance and operational
efficiency. Stay current with the latest ServiceNow trends,
releases, and best practices, proactively applying new technologies
and functionalities to enhance the platform. Create a safe space
for engineering team members to experiment with technical solutions
that may solve organizational problems. Required Qualifications:
Experience: 10 years of experience with ServiceNow, including deep
technical expertise in ITSM, ITAM, SecOPs, GRC, and TPRM modules.
Strong experience in architecture and design of ServiceNow platform
implementations, including workflows, custom apps, and
integrations. Proven experience leading technical teams, process
governance and delivering large-scale projects. Technical Skills:
Proficiency with scripting languages (JavaScript, Glide, etc.) in
the context of ServiceNow platform development and Service Portal
(HTML, CSS, AngularJS, SASS, Bootstrap) Strong understanding of
CMDB, Asset Management, Discovery, Portal, Incident, Problem, and
Change Request Management processes. Experience integrating
ServiceNow with external systems via REST/SOAP APIs, Integration
Hub and Spokes. Nice to have Perl and Python programming in Linux
environment. Experience with Agile, Scrum and Kanban development
methodologies. Leadership & Communication: Demonstrated ability to
mentor technical teams, ensuring a collaborative and
high-performance culture. Excellent verbal and written
communication skills, with the ability to present complex technical
concepts to business leaders and stakeholders.
Education/Certifications: Bachelors degree in IT, Business, or
related field preferred or equivalent work experience. ServiceNow
Certified Implementation Specialist (ITSM, ITAM, or similar).
ServiceNow Certified System Administrator (CSA). ServiceNow
Certified Application Developer (CAD). ITIL v3/v4 certification is
a plus. Certified Technical Architect (CTA) is a big plus. This
position is based in our Reston, VA office and offers a flexible,
hybrid work schedule The pay range is $164,300- $222,300. The
anticipated annual base salary range for this position is noted
above, however, base pay offered may vary depending on job-related
knowledge, skills, experience. Verisign offers a discretionary
bonus which is based on individual and company performance, and
certain roles may be eligible for discretionary stock awards.
Verisign is an equal opportunity employer. That means we recruit,
hire, compensate, train, promote, transfer, and administer all
terms and conditions of employment without regard to their race,
color, religion, national origin, sex, sexual orientation, gender
identity, age, protected veteran status, disability, or other
protected categories under applicable law.
Keywords: , Leesburg , Senior ServiceNow Developer, IT / Software / Systems , Reston, Virginia
