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Restaurant Supervisor

Company: Lansdowne Resort and Spa
Location: Leesburg
Posted on: February 5, 2020

Job Description:

Job Purpose: To welcome patrons upon entry into lounge and restaurant, preserve order among patrons and staff, and oversee banquet functions.

Job Responsibilities:

-Schedule and arranges parties or special services for patrons.
-Greet guests, escorts them to tables. Adjusts complaints of patrons.
-Assign work tasks & coordinates activities of lounge personnel to ensure prompt and courteous service to patrons.
-Inspect lounge for neatness and cleanliness, and requisitions table linens and other supplies.
-May interview, hire, and discharge lounge personnel. May train lounge employees. May schedule work hours and keep time records of lounge workers.
-May assist in planning overall beverage operations. May prepare beverages.
-May total receipts, at end of shift, to verify sales and clear cash register. May collect payment from customers.
-Design and implement programs/promotions that maximize revenue and profit.
-Reward employees who utilize their empowerment to meet or exceed customer expectations.
-Other duties as assigned.
Job Skills:

-Speak clearly and talk easily with all kinds of people to put them at ease.
-Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
-Perform a variety of activities, changing activities often and sometimes without notice.
-Plan and carry out an activity.
-Plan the work of others.
Job Qualifications:

Education

Experience

Minimum 2 years experience in lounge operations in a supervisory capacity, and 2 years bartending experience; OR, an equivalent combination of education and experience.

Plus - experience with Micros, Delphi, Microsoft Office

Licenses/Certifications

N/A
(ref. 51704)

Keywords: Lansdowne Resort and Spa, Leesburg , Restaurant Supervisor, Hospitality & Tourism , Leesburg, Virginia

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