Medical Office Receptionist

Company: LifeStance Health
Location: Leesburg
Posted on: May 7, 2022

Job Description:

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team!
ROLE OVERVIEW:
We are seeking a reliable and motivated Front Office Coordinator for the Leesburg office. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more. Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette. The Candidate will support the Gainesville office remotely. Hours are Monday - Friday, 8:30 a.m. - 5 p.m. Starting rate is $16 - 17 an hour based on experience. Position comes with full benefits, paid holidays, and pto accrual.
Responsibilities:

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• Greeting and checking-in/out patients in a courteous manner; including going over explanation of benefits, collection of co-payments/deductibles/co-insurance, balances etc.
  
• Provide patients with initial intake paperwork and evaluate paperwork after completion
  
  Ordering/organizing supplies
  
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  • Working with building management to coordinate facilities
    
  • Accept furniture and other office deliveries and sometimes build small furniture
    
  • Coordinate with setup and implementation of janitorial staff
    
  • Help coordinate IT setup and maintenance while working with our IT vendors
    
  • Answering calls
    
  • Scheduling and rescheduling appointments
    
  • Answering emails and patient messages via patient portal
    
  • Office upkeep and making sure common space is clean and clutter free
    
  • Handling office mail
    
  • Managing electronic patient forms
    
    Skills and Experience:
    
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    • High School Diploma or equivalent
      
    • 2 years of experience in a front desk setting
      
    • Fluency in Spanish is preferred
      
    • Possess prior knowledge of OSHA/HIPAA requirements is preferred
      
    • Previous experience with EMR/EHR
      
    • Ability to work independently and as a team member
      
    • Strong communication skills, both written and verbal
      
    • Ability to multi-task
      
    • Qualified candidates must be legally authorized to be employed in the United States
      
      LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
      
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      • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.
        
        LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Keywords: LifeStance Health, Leesburg , Medical Office Receptionist, Healthcare , Leesburg, Virginia