Business Unit Change Manager III

Company: Navy Federal Credit Union
Location: Winchester
Posted on: April 15, 2024

Job Description:

Overview To serve as change management expert and provide leadership, mentoring, and direction to departmental stakeholders, project managers and other key business partners. Develop and implement strategic departmental change management plans. Promote departmental objectives, facilitate discussions, and serve as a dedicated change manager for successful implementation of high impact, large scale business unit projects and initiatives. Ensure alignment and collaboration with Enterprise Change team's approach and strategy.Responsibilities

• Develop, implement, and evaluate departmental change management strategies/solutions
• Serve as facilitator and active, visible departmental change management coach to project and initiative sponsors, senior executives, management and stakeholders
• Systematically apply structured process to equip business unit personnel to lead, participate in and adopt change to meet desired business outcomes
• Collaborate with enterprise change management team and community of practice to ensure business unit alignment with enterprise change management models and methodologies
• Develop and lead actionable and targeted departmental change management plans - including communications, sponsor roadmap, coaching, training and resistance management plans
• Partner with departmental communications teams to develop and execute communication plan
• Manage and direct departmental change management components of projects through the planning, analysis, design, implementation and transition phases
• Lead business needs/impact assessments and alignment with organizational objectives
• Create and manage measurement systems using targets and key performance indicators to track adoption, utilization and proficiency of departmental changes
• Identify performance gaps and resistance to change management efforts; develop, recommend and implement corrective actions
• Prepare reports and presentations for executive leadership, managers, and stakeholders
• Compile, research and analyze trends in support of change management projects and initiatives; provide results and recommendations based on analysis
• Perform other related duties as assignedQualifications
  • Significant experience in implementing medium to large-scale change management efforts including impact assessments, stakeholder identification and alignment, communications planning and training needs assessment
  • Significant experience in managing projects from creation through execution and evaluation
  • Significant experience in exercising initiative, producing desired results and achieving objectives
  • Significant experience in working with all levels of staff, management, executive leadership, stakeholders and vendors
  • Extensive experience in presenting findings and conclusions clearly and concisely to stakeholders, executive leaders, and management
  • Significant experience in managing multiple priorities independently and/or in a team environment
  • Significant experience in leading, guiding and mentoring others
  • Advanced skill in the use of PCs and related software packages
  • Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
  • PROSCI Change Management Certification
  • Knowledge of NFCU's functions, philosophy, operations and organizational objectives
  • Effective skill communicating complex technical concepts to non-technical audiences
  • Expert verbal and written communication skills
  • Advanced research, analytical and problem-solving skills
  • Advanced skill in translating information into actionable insights
  • Bachelor's Degree in Business Administration, or related field, or the equivalent combination of education, training or experience
  • Master's degree in Business Administration or related field Hours: Monday - Friday, 8:00AM - 4:30PMLocations: 820 Follin Lane, Vienna, VA 22180 - 5510 Heritage Oaks Drive, Pensacola, FL 32526 - 141 Security Drive, Winchester, VA 22602About Us You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:* Military Times 2022 Best for Vets Employers* WayUp Top 100 Internship Programs* Forbes 2022 The Best Employers for New Grads* Fortune Best Workplaces for Women* Fortune 100 Best Companies to Work For* Computerworld Best Places to Work in IT* Ripplematch Campus Forward Award - Excellence in Early Career Hiring* Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Keywords: Navy Federal Credit Union, Leesburg , Business Unit Change Manager III, Executive , Winchester, Virginia