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Director of Operations Multi-site

Company: National Veterinary Associates
Location: Leesburg
Posted on: January 10, 2022

Job Description:

Bush Veterinary Neurology Service - Leesburg Job Description The Company Bush Veterinary Neurology Services (BVNS) is among the largest and most experienced Neuro team; led by highly trained, - Board-Certified Veterinary Neurologists -who are also worldwide leaders in the field of veterinary neurology/neurosurgery. It is this experience and expertise that allows us to provide Complete Neurology Care that includes the treatment for ALL forms of neurologic disease. BVNS consists of 5 locations in Maryland, Virginia, and Georgia. This multi-site practice achieves revenues exceeding $14M per year with over 75 employees. BVNS is dedicated to an uncompromised passion of supporting the human animal bond. Our staff is universally passionate about providing the highest level of medical care while focusing on meeting the needs of each individual client. This persistent commitment has enabled our team to excel at serving the needs of the local pet community as well as their dedicated owners. Learn more about us at https://bvns.net/. - BVNS partnered with National Veterinary Associates-Compassion-First (NVA C-F), the largest private owner of freestanding veterinary hospitals in North America with over 1200 locations worldwide.NVA C-F is rapidly growing and competes in a $25 billion industry. Learn more about us at https://nvacompassionfirst.com/. - The Role BVNS is considering energetic and passionate applicants for a hands-on Director of Operations (DO) to help continue to drive profitable future growth and organizational development at our 5 Bush - Veterinary Neurology Services (BVNS) locations in Virginia, Maryland and Georgia. - The ideal candidate is a dynamic business leader with a proven track record, thrives in a fast-paced entrepreneurial environment, lives for developing and leading team members and organizations, has above average EQ, and is dually passionate about data driven analysis and decision making as well as the importance of the human-animal bond. The DO will report to the NVA Specialty+ER Divisional Group Leader along with partnering with the local leadership team. Leadership - Directly oversees multi-site operations and business activities and leads staff for all departments. - Partners effectively with the Medical Director, who is responsible for the overall level of medicine and high-quality patient care. - Demonstrates a strategic orientation by translating a vision into actionable plans and activities and by managing operations effectively to achieve objectives. - Directs leadership team to facilitate resolution of issues within the hospitals. - Consciously shapes a positive hospital culture based on trust and teamwork that caters to the needs of our clients and referring veterinarians. - Passionate about providing resources, support, and supervision for the hospital staff. Strategic Orientation - Develops in-depth understanding of local market and relationships with referring general practice veterinarians to understand their needs. - Identifies and executes short- and long-term plans for growth, including addition of new services, recruitment of doctors and other key team members, pricing strategy, space optimization, and acquisition of new equipment. Financial Analysis & Planning - Responsible for accounting and finance processes within the hospitals, as well as creation of an annual operating budget built to achieve overall revenue growth and profitability. - Leads multi-site financial activities, including monthly review of financial statements and appropriate corrective action in response to variances and trends. - Applies continuous improvement principles to existing financial and operating processes with constant communication and feedback loop with doctors and hospital staff. - Owner of the P&L and responsible for meeting and exceeding expected financial results. Business Operations - Inspirational and motivational leader who will drive results across all elements of the business. Sets goals and evaluates progress toward goals. - The DO will help each person on the team to develop a deep understanding of the mission, vision, and values and how individual work is aligned with business goals that contribute to and ultimately drive our success. - Partners effectively with NVA C-F and technology providers to support and enhance hospital activities and the experience of clients and referring veterinarians. - Directs growth activities to support business objectives and plans. Provides thought leadership, coaching, and mentoring to elevate hospital leadership team-and the entire team-to increased performance and productivity levels. - Understands lean principles and identifies and executes opportunities to improve processes and create efficiencies. - Ability to understand how to grow and develop De Novo locations as the market is able to bear expansion. Requirements / Personal Attributes - 8+ years of progressive operational management experience with a record of success, including experience managing a P&L. - Multi-site leadership experience required. - MBA or equivalent experience is preferred. - Larger scale healthcare (veterinary or human) experience preferred, but not required. - Learns quickly and can absorb new information rapidly. - Self-motivated while also expert at motivating, coaching, and inspiring others. - Ability to roll up your sleeves and get things done with enthusiastic participation. - Proficient in Microsoft applications - Excel, Word, Powerpoint, and Outlook. Compensation The company offers competitive base salary, bonus and benefits commensurate with experience. It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.

Keywords: National Veterinary Associates, Leesburg , Director of Operations Multi-site, Executive , Leesburg, Virginia

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