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Director of Operations

Company: The National Conference Center
Location: Leesburg
Posted on: February 5, 2020

Job Description:



DIRECTOR OF OPERATIONS

Experience one of the largest and most comprehensive conference centers in the nation - The National Conference Center (The National). The National has 917 guest rooms, 250,000 square feet of meeting space, and is located on 65 acres of land. Created for large conferences, corporate meetings, planning sessions and executive education, this multipurpose event venue was designed especially for training and professional development. The center offers unique, individualized, meeting communities where conference rooms and guest lodging are grouped in self -contained wings to optimize opportunities for collaboration and camaraderie.

In addition, we have West Belmont Place which is the largest ballroom in Northern Virginia and can accommodate 1,800 attendees, 8 event venues, an outside terrace and large pre-function space.

Come be part of the award winning team! In 2017, The National received over 18 industry & community awards some of which included;

Business Leader of the Year - Dulles Regional Chamber of Commerce

Visit Loudoun Tourism Action Award - Convention and Visitor's Bureau

Business Partnership Award - Loudoun County Public Schools

Hotel of the Year- State of Virginia

Award of Excellence- Corporate & Incentive Travel Magazine

Platinum Choice Award- Smart Meetings

Position:

The Director of Operations is responsible for supervising all activities of the department and creating a memorable guest experience while working within budgeted guidelines. Accountable for the department which includes Front Office Operations, concierge services, Housekeeping, Laundry, and working with our Security provider. You will lead a group of associates and department heads to ensure a seamless delivery of outstanding service.

Responsibilities include:

--- Active member of the property's Strategic planning team reporting to the Vice President, General Manager

--- Managing financial performance including inventories, forecasting, budgeting and driving profitability

--- Strong leadership with the vision to define objectives, set targets and monitor progress toward goals

--- Interact with high profile clients, seek feedback, build relationships and quickly handle any concerns

--- Perform Human Resources functions for associates including recruiting, on-boarding, scheduling, payroll, training, coaching and counseling, performance evaluations, etc.

--- Ensure the cleanliness and maintenance of property through inspections, walk-throughs and preventive maintenance program

--- Analyze service issues, identify trends and demonstrate key drivers of guest satisfaction

--- Prepare and administer annual rooms division operating budget

The position is not limited to those duties listed and may be modified to meet the needs of the business.

Compensation and Benefits

Compensation for the position is competitive and includes a generous incentive plan. Please include salary expectations in your cover letter. In addition, you will enjoy medical, dental, vision, short term and long term disability, life insurance, 401k, and paid time off.

The National is an equal opportunity employer supporting diversity in all of our business practices. National Conference Center provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status or any other characteristic protected by applicable local, state, and federal laws and regulations. The Company grants reasonable accommodations to applicants with known disabilities, unless doing so would pose an undue hardship for the Company. If you need an accommodation to complete the application process, please contact Human Resources at 703-724-6391. For more information and application process please visit

www.conferencecenter.com/employment

Do you have what it takes? If so............please connect...........

Keywords: The National Conference Center, Leesburg , Director of Operations, Executive , Leesburg, Virginia

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