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Veterinary Receptionist

Company: Southern Veterinary Partners
Location: Leesburg
Posted on: May 12, 2022

Job Description:

Towne Animal Clinic is a progressive 5-doctor small animal practice located in beautiful Loudoun County in Northern Virginia. We are seeking a small animal veterinarian interested in high quality medicine, surgery and dentistry. We encourage constant professional growth and mentorship, and our staff and doctors are dedicated to providing the best possible care. We are a full service, high tech practice - tools include ultrasound, digital x-rays, endoscopy, in-house lab, therapeutic laser, dental suite including digital dental x-ray, and fully equipped surgical suite for both soft tissue and orthopedic surgery. If you are looking for a practice that loves pets, their community and each other, we would love to welcome you to our team. As a Receptionist you will:

  • Receive and place calls to clients for the purpose of scheduling.
  • Prioritize multiple tasks in a calm, organized manner.
  • Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
  • Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments.
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates.
  • Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
  • Excellent customer service skills and an exceptional level of communication in a professional manner.
  • Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
  • Maintain a positive attitude in all interactions with clients, pets and other teammates.
  • Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
    • Utilizing standard office/business equipment.
    • Knowledge of veterinary medical terminology and procedures.
    • Flexible schedule including some weekend and holiday shifts.
    • Experience with veterinary software is preferred.
    • Ability to work independently on assigned tasks as well as to accept direction on given assignments.
    • Possession of organizational skills.
    • Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
      • Health Care Plan (Medical, Dental & Vision)
      • Retirement Plan (401k)
      • Life Insurance (Basic, Voluntary & AD&D)
      • Short Term Disability
      • Paid Time Off (Vacation & Public Holidays) - for eligible positions only
      • SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
      • Teladoc- FREE doctor access 24/7
      • Discounted Veterinary Care
      • EAP (Employee Assistance Program)
      • A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
      • Opportunity to make an impact in your community while -tackling -a challenging, variety of tasks and the ability to help animals -among a great team of people!

Keywords: Southern Veterinary Partners, Leesburg , Veterinary Receptionist, Administration, Clerical , Leesburg, Virginia

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