Lead Supervisor I
Company: Tapestry, Inc.
Location: Leesburg
Posted on: May 6, 2024
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Job Description:
Coach is a global fashion house founded in New York in 1941.
Inspired by the vision of Creative Director Stuart Vevers and the
inclusive and courageous spirit of our hometown, we make beautiful
things, crafted to last-for you to be yourself in.Coach is part of
the Tapestry portfolio - a global house of brands committed to
stretching what's possible.A member of the Tapestry family, we are
part of a global house of brands that has unwavering optimism and
is committed to being innovative and wholly inclusive. Visitpage to
learn more about Tapestry's commitment to equity, inclusion, and
diversity.Coach is a global fashion house founded in New York in
1941. Inspired by the vision of Creative Director Stuart Vevers and
the inclusive and courageous spirit of our hometown, we make
beautiful things, crafted to last-for you to be yourself in.Coach
is part of the Tapestry portfolio - a global house of brands
committed to stretching what's possible.* Leverages Coach's tools
and technology to support relationship building and clienteling
efforts, including driving sales and achieving individual and team
goals* Works with Store Manager(s) and/or Assistant Store
Manager(s) to flex store business strategies to improve productive
functions* Ensures all daily tasks are completed without negatively
impacting service of Coach standards Competencies required:* Drive
for Results: Can be counted on to exceed goals successfully. Is
consistently one of the top performers. Very bottom line oriented.
Steadfastly pushes self and others for results.* Customer Focus: Is
dedicated to meeting the expectations and requirements of internal
and external customers. Gets firsthand customer information and
uses it for improvements in products and services. Acts with
customers in mind. Establishes and maintains effective
relationships with customers and gains their trust and respect.*
Creativity: Comes up with a lot of new and unique ideas. Easily
makes connections among previously unrelated notions. Tends to be
seen as original and value-added in brainstorming settings.*
Interpersonal Savvy: Relates well to all kind of people up down and
sideways. Inside and outside the organization. Builds rapport.
Builds constructive and effective relationships. Uses diplomacy and
tact. Can diffuse even high-tension situations comfortably.*
Learning on The Fly: Learns quickly when facing new problems. A
relentless and versatile learner. Open to change. Analyzes both
successes and failures for cues to improve, experiments and will
try anything to find solutions. Enjoys the challenge of unfamiliar
tasks. Quickly grasps the essence and underlying structure of
anything.* Perseverance: Pursues everything with energy, drive and
a need to finish. Seldom gives up on anything before finishing,
especially in the face of resistance or setbacks.* Dealing with
Ambiguity: Can effectively cope with change. Can shift gears
comfortably. Can decide to act without having the total picture.
Does not get upset when things are up in the air. Doesn't have to
finish things before moving on. Can comfortably handle risk and
uncertainty.* Strategic Agility: Sees ahead clearly; can anticipate
future consequences and trends accurately; has broad knowledge and
perspective; is future oriented; can articulately paint credible
pictures and visions of possibilities and likelihoods; can create
competitive and breakthrough strategies and plans.* Building
Effective Teams: Blends people into teams when needed; creates
strong morale and spirit in his/her team; shares wins and
successes; fosters open dialogue; lets people finish and be
responsible for their work; defines success in terms of the whole
team; creates a feeling of belonging in the team.* Managerial
Courage: Doesn't hold back anything that needs to be said; provides
current, direct, complete, and "actionable" positive and corrective
feedback to others; lets people know where they stand; faces up to
people problems on any person or situation (not including direct
reports) quickly and directly; is not afraid to take negative
action when necessary.Additional Requirements:* Experience: 1- 3
years of previous retail experience (cashier/stock experience,
sales, etc.) preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in
the marketplace.* Education: High school diploma or equivalent;
college degree preferred.* Technical: Knowledge of cash register
systems, basic computer skills (including the ability to use
iPad/laptop, Mobile POS and Internet), utilize walkie talkie,
understand and read price and product release sheets.* Physical:
Ability to execute at a fast pace. Ability to communicate
effectively with customers and team. Ability to maneuver the sales
floor, sales shelves, and stock room; climbing, bending, and
kneeling are required. Ability to frequently lift and carry up to
25 pounds and, at times, lift and carry product/cartons up to 50
pounds to process product shipment/transfersSchedule: Ability to
meet Coach Scheduling & Availability Expectations, including
ability to work a flexible schedule, including nights, weekends,
and holidays high retail traffic and sales days (including but not
limited to the day after Thanksgiving, Memorial Day, Christmas Eve,
Mother's Day, etc.).Note: This document serves only as a sample of
job duties and responsibilities and does not include an exhaustive
list of all performance requirements. Tapestry, Inc., parent
company of the Coach brand, is an equal opportunity and affirmative
action, employer and we pride ourselves on hiring and developing
the best people. All employment decisions (including recruitment,
hiring, promotion, compensation, transfer, training, discipline and
termination) are based on the applicant's or employee's
qualifications as they relate to the requirements of the position
under consideration. These decisions are made without regard to
age, sex, sexual orientation, gender identity or expression,
genetic characteristics, race, color, creed, religion, ethnicity,
national origin, alienage, citizenship, disability, marital status,
military status, pregnancy, or any other legally-recognized
protected basis prohibited by applicable law. Visit Coach at
www.coach.com.Our Competencies for All Employees
Keywords: Tapestry, Inc., Leesburg , Lead Supervisor I, Hospitality & Tourism , Leesburg, Virginia
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